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Email Us

For general inquiries and support

contact@plaimusic.ai

Response time: 24-48 hours

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Support Center

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Quick Answers

How quickly do you respond to messages? +

We typically respond to all inquiries within 24-48 hours during business days. Premium users receive priority support with faster response times.

Can I request a refund? +

Yes! We offer refunds within 14 days of purchase if the service isn't working as expected. Contact us with your order details and we'll process your request.

How do I report a bug? +

Select "Bug Report" in the subject dropdown above and provide as much detail as possible: browser version, steps to reproduce, and any error messages. Screenshots are very helpful!

Do you offer business/educational licenses? +

Yes! We offer special pricing for schools, music studios, and organizations. Contact us with "Partnership Inquiry" selected and we'll discuss custom solutions.