Privacy Notice

Last Modified: January 29, 2024

Legal Notice: This webpage provides a readable version of our Privacy Notice. The official PDF document is the authoritative and legally binding version. Download Official Privacy Notice (PDF)

Privacy Notice

Music AI LLC and its affiliates (the "Company", "we", "our", or "us") respects your privacy and are committed to protecting it through this Privacy Notice ("Privacy Notice"). This Privacy Notice describes the type of information we may collect from you or that you may provide to us when you visit plaimusic.ai, the affiliated subdomains, and the affiliated web-based extension (the "Site"). If you use the Site offered by us, then you may be subject to other terms and conditions and disclosures relevant to the Site that are not included in this Privacy Notice.

BY ACCESSING OR BROWSING THE SITE, YOU CONSENT TO THE COLLECTION AND USE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY NOTICE, AS MODIFIED FROM TIME TO TIME BY US.

This Privacy Notice applies to information we collect:

We reserve the right, at any time and without notice to you, to add to, change, update, or modify this Privacy Notice. If we decide to change our Privacy Notice, we will post a new notice on our Site and change the date at the top of the Privacy Notice. Any change, update, or modification will be effective immediately upon posting on our Site and will apply to any Personal Information (as defined below) provided to us on and after that date. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.

If we make a material change to our Privacy Notice that affects how we collect or use your Personal Information, we will notify you via email or other notification. If you have any questions about this Privacy Notice or our use of your information, you can email us at contact@plaimusic.ai.

THE TYPES OF INFORMATION WE COLLECT

Personal Information

We collect "Personal Information," which is information that can be used to identify you individually. For example, we collect an Internet Protocol ("IP") Address from all visitors to our site, and, if the visitors choose to engage with us by submitting a form or requesting further information, we may also collect their names and e-mail addresses.

We collect the following Personal Information: email address and payment and billing information, such as credit or debit card information, checking or ACH information, or other similar financial or banking information related to any transactions they enter into with us.

We may use Personal Information and non-personal information to evaluate and improve our products and services, and for our own internal statistical, design, research, operational purposes, for example to estimate our audience size, measure aggregate traffic patterns, and understand demographic, customer interest, purchasing and other trends among our visitors and customers. We also use Personal Information and non-personal information to improve security, and measure and analyze the performance of our Service.

Registration and Transactional Data

If you are using our Site or Services, you may be required to submit an email address and additional Personal Information. We may collect and store access information related to your account.

We may also track and retain the details of all transactions and communications between target audiences, and other visitors on our Site and Services such as emails, feedback, ratings, sale and purchase of Services, and any other forms of communications. We may use and display your name when you send an email or other communication through our Site or Services.

Payment Information

If you use our Services, we collect information related to your transaction. This information includes your payment method (credit card or debit card number, account, and authentication information), billing information, and performance location details. This information is processed through third-party payment processors. You should look to the third-party payment processors' terms regarding payments and contact them directly if you have any inquiries.

Your payment for purchased Services will be charged directly by us through our third party payment processors, ExtensionPay and Stripe. Please review the following link for their policies: https://extensionpay.com/ and https://stripe.com/payment-terms/legal. This payment processor adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. To the extent the Services or any portion thereof is made available for any fee or through a subscription, your access will be granted following payment of the applicable fees to Company. Your account and access to the Services may be suspended in the event of non-payment of applicable fees.

You agree to provide accurate and complete billing information, including valid credit card information, your name, mailing address, and email address, and to provide ExtensionPay, Stripe, or other third party processor with any changes in such information.

Contact Us Information and Feedback

We may collect information that identifies you personally when you submit comments, questions, or suggestions to us or to the Services by email, including attached files in an email sent to us. Any comments and any emails we receive from you are subject to the terms of this Privacy Notice.

Computer and Device Information

We use Google Analytics, a data collection platform, and other software to obtain information from or about the computers and devices that you use to access the Services, as determined and allowed by the personal settings you have for those computers and devices.

We collect the IP address, domain name, browser type and version, operating system, device settings, time and date of your visit, web log files, and other code tracking devices from any device you use to access our Services and any pages at our Site. You can turn-off and adjust settings on your computers and devices that will not allow us to collect information. For example, on many cellular devices, you can turn off location settings by selecting the "Settings" feature, choosing "Privacy" and turning-off "Location."

We do not support Do Not Track ("DNT") under the California Online Protection Act. DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked.

Transactions & Communications with Third Parties

Some content or email marketing campaigns from our Site and Services may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We reserve the right to enable third parties to serve advertisements available through our Services, Site, or on third-party websites or other media (e.g., social networking platforms) that enable us and third parties to target advertisements to you for products and services in which you might be interested.

Third-party ad network providers, advertisers, sponsors, or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party's specific privacy statement, not this one. We may provide these third-party advertisers with Personal Information.

HOW WE USE AND SHARE INFORMATION

We do not control the third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Provide our Services

We use Personal Information to provide you with the features available through the Site and Services, to respond to requests that you initiate through the Site or Services, to process requests and required actions pursuant to our Services that you may initiate through the Site or Services, and to communicate with you. When we have location information, we may use it to tailor our services for you.

Internal Analysis and Promotions

We may use Personal Information and non-personal information to evaluate and improve our services, and for our own internal statistical, design, or operational purposes, or, for example, to estimate our audience size, measure aggregate traffic patterns, and understand demographic and other trends among Users.

We may outsource all (or some) of the tasks described in this Privacy Notice to third parties on a confidential basis, and would only share your Personal Information as needed for performance of those tasks, and only pursuant to appropriate confidentiality agreements. You agree that we may use your Personal Information, including your email address, to improve our Site and Services, and to customize the Services content and layout. These uses improve our Site and Services and better tailor it to meet your needs, so as to provide you with a smooth, efficient, and safe experience while using the Services.

Marketing Purposes

If you provide us with feedback, we may collect that information and we may use it in our marketing materials, use it on our Site or to improve or enhance our Services, or disclose it for any purpose we choose. Your Personal Information will not be disclosed or associated with any feedback that we use or disclose unless you have given us permission to use your Personal Information for this purpose. We may use computer and device information for marketing purposes, to examine traffic to the Site and Services and improve the Site and Services to provide you a better experience.

Legal Requirement

We may disclose Personal Information and non-personal information:

Company Sale

Information collected through our Site or Services is considered our trade secret or proprietary information. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third-party of our company or a portion of our assets, in connection with a merger, acquisition, or asset sale.

HOW YOU CAN MANAGE YOUR INFORMATION

You may choose not to provide us with any Personal Information. In that case, you can still visit and browse our Site; however, you will not have access to or be able to use our Services.

Account Settings

If you receive email communications from our Services, you may use the unsubscribe link contained in the email. Please note that if you are currently receiving Services from us and you have decided to opt-out of such general/informational emails, this will not impact the messages we send to you for purposes of delivering such Services. Further, you also may not be able to unsubscribe from certain informational e-mails sent during the course of your performance of certain services. Please contact us at contact@plaimusic.ai if you need assistance, or if you have any questions about the different types of emails.

Request Changes

You may also review and request changes to your Personal Information and obtain removal of content or information you have publicly posted at our Site by sending an email with a detailed description of the specific content or information to contact@plaimusic.ai. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

Please be aware that we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to record retention laws, for financial reconciliations and reporting and other legal compliance reasons.

Manage Your Security Settings

You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain third-party advertising companies online at http://www.networkadvertising.org/choices/.

You may manage how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance ("DAA") Consumer Choice Page for information about opting out of interest-based advertising and your choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative's ("NAI") Consumer Opt-Out Page for information about opting out of interest-based advertising and your choices regarding having information used by NAI members. The NAI's main webpage is located at www.networkadvertising.org.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies' delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through the Services. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt-out on the DAA or NAI websites, your opt-out may not be effective. Additional information is available on the DAA's website at www.aboutads.info or the NAI's website.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Links to Other Websites

Please be aware that we may provide links to third-party websites as a service to our visitors, and that we are not responsible for the content or information collection practices of those pages. Please note that these websites' privacy policies may differ from our Privacy Notice. We encourage you to review and understand the privacy practices at third-party websites before providing them with information.

Opt Out

You may opt out of receiving emails from us at any time either by using the unsubscribe link contained in the email or by contacting the sender. If you are unable to resolve this through these means, contact us at contact@plaimusic.ai. Despite your election to opt-out, if you are still receiving services from us or using our Services, we may send you emails or contact you by other means regarding your account, transactions, and your activities with the Services.

WHAT ELSE SHOULD YOU KNOW ABOUT OUR PRIVACY PRACTICES

Security

We follow generally accepted industry standards to protect Personal Information, including your email address, submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Children

We will not generally collect information from children under age 18. Our Services are for general audiences and are not designed nor intended to collect Personal Information from children under the age of 18. If we learn that a person under the age of 18 has submitted personally identifiable information to us, we will delete that information from our Services. If you believe that a person under the age of 18 has directly provided us with their personal information, please contact us immediately at contact@plaimusic.ai.

CALIFORNIA CONSUMER PRIVACY ACT/CALIFORNIA PRIVACY RIGHTS ACT ("CCPA"/"CPRA"), COLORADO PRIVACY ACT ("CPA"), NEVADA PRIVACY OF INFORMATION COLLECTED ON THE INTERNET FROM CONSUMERS ACT ("NPICICA"), VIRGINIA CONSUMER DATA PROTECTION ACT ("VCDPA"), UTAH CONSUMER PRIVACY ACT ("UCPA"), AND CONNECTICUT DATA PRIVACY ACT ("CTDPA") DISCLOSURES

Categories of Personal Information Collected

Under the CCPA, as amended by the CPRA, you have the right to know what personal information we have collected about you, including the categories of Personal Information, the categories of sources from which the personal information is collected, the business or commercial purposes for collecting, selling, or sharing personal information, the categories of third parties to whom the business discloses personal information, and the specific pieces of Personal Information we have collected about you.

We collect the following categories of information: identifiers (such as your name and email address), Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (such as your name and contact information), internet or other similar network activity, geolocation data, and inferences drawn from the collected Personal Information. This information is collected directly from you when you provide it to us (for example when you submit a form requesting more information) or automatically as you navigate through the Services. We use this information for one or more legitimate business purposes, including to improve our Services, offer information about our Services to you, and allow you to purchase and use our Services. We disclose the Personal Information to third parties who are providing services to you. The specific pieces of information we have collected about you vary, depending on whether you are browsing the website or are a User, but we have defined these different types of Personal Information in Section 1.A of this Privacy Notice.

We do not sell Personal Information as defined by the CCPA, and we do not share Personal Information as defined by the CCPA. Further, we have not sold or shared any of your Personal Information with third parties in the past 12 months.

Rights of California, Colorado, Nevada, Virginia, Utah, and Connecticut Residents

If you are a resident of California, Colorado, Nevada, Virginia, Utah, or Connecticut you have other rights under your respective states' consumer privacy statutes:

When you contact us regarding any of your rights under the CCPA, CPRA, CPA, NPICICA, VCDPA, and CTDPA we will verify your identity before we provide any information. If you have any questions or comments about your rights under the CCPA, CPRA, CPA, NPICICA, VCDPA, UCPA, and CTDPA please contact us at contact@plaimusic.ai.

CANADIAN USER RIGHTS – PIPEDA

We make every effort to cooperate with the Personal Information Protection and Electronic Documents Act ("PIPEDA"), and all federal and provincial laws and regulations, including those related to privacy and anti-spam legislation.

PIPEDA aims to protect the privacy rights of individuals by regulating how organizations handle their personal information and fostering transparency, accountability, and consent in the collection and use of personal data. PIPEDA compliance is predicated on all parties' compliance with these provisions.

Further, with regard to PIPEDA's ten "Fair Information Principles" forming the framework for how Personal Information should be collected and disclosed, the Privacy Notice complies with that as well. We, throughout this document, comply with that ask by being fully transparent and open with regard to all of its policies, and approaching them in not only a fully reasonable manner, but also in a cautious manner looking toward protecting all Personal Information.

GDPR

Introduction

The goal of the GDPR is to standardize data protection laws and processing across the EU, and to give individuals stronger, more consistent rights to access and control their personal information. We are committed to ensuring the security and protection of all personal information that we process, and to approach data protection in a compliant and consistent manner. We have developed and are continuously implementing and updating our data protection roles, policies, procedures, controls, and measures to ensure maximum compliance.

In most processing contexts, we act as a processor or service provider for a controller institution or certifying entity. In those situations, where required by applicable law, we only transfer personal data to third countries or international organizations where the controller institution or certifying entity has authorized us to do so in accordance with applicable law.

When we transfer information from individuals in the EEA to countries that have not received an adequacy finding under Article 45 of the GDPR, we rely on alternative adequate safeguards, such as the contractual mechanisms set forth in Article 46 of the GDPR or derogations for specific situations set forth in Article 49 of the GDPR. In the limited situations where we act as a controller and rely on a cross-border transfer mechanism under Article 49, we only collect and transfer your information to third countries: (i) with your consent; (ii) to perform a contract with you; or (iii) to establish, exercise, or defend legal claims.

Methods of Compliance

Rights of data subjects

If you have any questions or comments about this Privacy Notice, please contact us at contact@plaimusic.ai.

EUROPEAN ECONOMIC AREA (EEA), SWITZERLAND, AND EUROPEAN UNION (EU) USER RIGHTS

Legal basis for processing your Information: If you are a user or are visiting our Site and are located in the European Economic Area ("EEA"), Switzerland, or the European Union ("EU"), our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it.

If you are based in the EEA, Switzerland, or the EU, you acknowledge that we may transfer your information (including Personal Information) to us and our facilities in the United States or elsewhere. When we are a controller with respect to your Personal Information, such as for customer support, service, and other inquiries, and you are based in the EEA, Switzerland, or the EU, you may have other rights as provided below:

Contact Us

To learn more about our privacy practices or this Privacy Notice, you may contact us at contact@plaimusic.ai.

Music AI LLC

Email: contact@plaimusic.ai

For questions about this Privacy Notice or our use of your information, please contact us using the email above.